Hotel Guest Reviews - managing social media

People are talking about you. Are you listening?
Monitor. Respond. Engage.
Manage your online reputation with RTReview, hotel guest review management tool from RateTiger.

Good hotel guest reviews bring increased ADR and Direct bookings
33% bookers change their hotel based on reviews
1 point ranking is a difference of 9% ADR
Increased engagement with reviews brings 5% more direct bookings
Manage your hotel reviews and improve your ranking

RTReview helps you monitor your customer feedback and liaise directly with your guests. It consolidates online guest reviews and comments from various websites and shows hotel guest ratings in clear reports. Customer guest reviews are placed in categories based on multiple parameters, such as hotel facilities, restaurant, customer service and cleanliness and can be filtered by several criteria such as type of travel or age.
Receive all your online guest reviews in one place
Respond directly to users
Monitor competitor online guest reviews
See when a new online guest review is posted
Connected to Facebook and Twitter
Over 80 online guest review websites available including,, TripAdvisor and Qype

"RTReview is a fantastic application; it made me aware there are many more guest review websites than just TripAdvisor, Yell and Qype. We can now address issues quickly and appropriately by reporting it to the relevant department." Amber Virani, Sales & Marketing Manager.
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